Real-money play on roulcoin.com is limited to the person who owns the account and the wallet. This page describes the checks Roulcoin uses.
1. Why the checks exist
Roulcoin checks accounts so that deposits and withdrawals are not used to hide the source of funds, to move money for someone else, or to cash out a balance that does not belong to the player.
Virtual funds are outside these checks because they cannot be withdrawn. The checks apply to real-money deposits, promo-code credits and withdrawals.
2. Your own wallet
Deposit from a wallet you control. Withdraw to a wallet you control. Roulcoin does not accept a deposit that another person made for you, and does not send a withdrawal to someone else's wallet.
A transfer that does not match the invoice, or that arrives from an unexpected address, can be held until Support has reviewed it. Do not ask a third party to pay an invoice that was issued to you.
3. Documents
Before a withdrawal, or if a payment looks unusual, Roulcoin may ask for a passport or an identity card and a photo of you holding that document. The upload form on the account at roulcoin.com is the only place to send those files.
Where the amount or the pattern of payments needs it, Roulcoin may also ask where the funds came from. A refusal to answer leaves the withdrawal pending or rejected.
4. While a check is open
Roulcoin may hold a withdrawal, limit the account, or refuse further deposits until the documents are accepted. You can send a new file if the first one was refused. A repeated refusal, or documents that do not match the account, can close the account.
5. Payments that fail the check
Funds that fail the check are not released for play, and a withdrawal is not sent, until the question is resolved. Where the payment breaks these rules, Roulcoin may return it to the source, keep it frozen while the question is open, or close the account and void a balance that came from abuse of a promo code.
Roulcoin may keep the record of the check after the account is closed, for as long as a dispute about that payment can still arise.
6. Contact
Questions about a check: open a ticket in Support on roulcoin.com and include the login. Do not attach identity documents to the ticket if the verification form is available. Use the form.